I seem to have billing issue . I activated Premium using the redemption code on April, but it shows that the Credit Balance was 0 when I log in today. If you have an answer, please reply to me, thank you.
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Hi, Ot7337!
It’s best to open a support case at vercel.com/help for this. Customers on all plan types are welcome to open a new case for any billing issue.
Just describe the problem to the AI chat bot and click the “Create Case” button that appears at the bottom of the chat window. The AI will autofill the form based on the info provided. Then, you can review and adjust any info in the form before submitting it to reach our billing experts.
Please let me know if you have any other questions 
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Так там всё равно никто не отвечает,у меня аналогичная ситуация 2 дня,что за бред,я работать не могу из-за этого,поддержка просто по приколу походу сидит,если она вообще есть
Hey @deshir393. If something about your account credits doesn’t look right, then opening a case with the support team was the right thing to do. They’re working as quickly as possible to handle a large volume of cases, so wait times are a bit longer than usual. I know it’s frustrating to wait for anything regarding money. We appreciate your patience while the team works through the cases that were opened before yours.