Subject: Custom domain times out from Morocco while Vercel deployment works
Hello Vercel Support,
My domain fabinfaempire.com and www.fabinfaempire.com are registered with Vercel and connected to my project repere-senteur.
Both domains show Valid Configuration in the Vercel dashboard, and the nameservers are ns1.vercel-dns.com and ns2.vercel-dns.com.
However, the custom domains time out from my network in Morocco, while https://repere-senteur.vercel.app works.
Diagnostics:
www.fabinfaempire.comnormally resolves to64.29.17.1and216.198.79.1.- A normal HTTPS request to the domain times out.
- Forcing
www.fabinfaempire.comto64.29.17.1also times out. - Forcing it to
216.198.79.1returnsHTTP 200 OK. - Forcing it to
64.29.17.129also returnsHTTP 200 OK. - The apex domain redirects to
wwwwith HTTP 308 when tested against a working Vercel IP.
Could you investigate whether this is a routing or connectivity issue affecting Vercel Edge IPs from Moroccan networks, and advise on the officially supported solution?
I have not changed the DNS records.
Thank you.