Hey @murilopicinato. Did you follow the configuring a custom domain steps?

It sounds to me like an incorrectly configured DNS record. But there are some troubleshooting domains tips in the docs that can help you investigate the actual cause of the problem.

Hey @amyegan. I followed the steps correctly. I've done that a thousand times, but this time it is redirecting. I've removed the default domain from my project, but it's still redirecting. I don't know what to do. All configurations are correct. Could you help, please?

If you let me know the domain, I can help you get more details

Sure.

This is the domain: app.walura.com.br

By the way. I redirected the default domain to mine to avoid the problem. But I think this is not the best solution.

Since you changed something to avoid the problem, I can't get much detail about the original problem. However, I can see that the subdomain has both A and CNAME records which may be the cause your redirect issue.

• https://dnschecker.org/#A/app.walura.com.br
• https://dnschecker.org/#CNAME/app.walura.com.br

Here are some more resources that can help you get the domain configured for your project.

• Subdomains, wildcard domains, and apex domains
• Adding & Configuring a Custom Domain: Subdomains
• Misconfigured domain issues
• Common DNS issues

Hey, Amy. Isn't this A record the result of pointing the CNAME record? Because everything seems to be configured correctly and I couldn't find this A record on my DNS server.

I really can't investigate the original issue as this point because the configuration was changed. Any info I find will be related to the new configuration.

In addition to the links provided above, I recommend reviewing the following docs for more info on domains and configuration steps.

• Redirecting domains
• Deploying your Domain
• Programmatic redirects
• Assigning a Domain to a Git Branch
• Troubleshooting domains

Right. I removed the redirect configuration now. Let's see if it keeps redirecting back to the default domain.

I'll let you know if that happens.

So far, so good! The site looks the same as it did before when I visit the subdomain. 🎉

I just checked the status of app.walura.com.br and it shows Valid Configuration and is assigned to the production branch for your project.