It sounds to me like an incorrectly configured DNS record. But there are some troubleshooting domains tips in the docs that can help you investigate the actual cause of the problem.
Hey @amyegan.
I followed the steps correctly. I’ve done that a thousand times, but this time it is redirecting. I’ve removed the default domain from my project, but it’s still redirecting.
I don’t know what to do. All configurations are correct. Could you help, please?
Since you changed something to avoid the problem, I can’t get much detail about the original problem. However, I can see that the subdomain has both A and CNAME records which may be the cause your redirect issue.
Hey, Amy.
Isn’t this A record the result of pointing the CNAME record? Because everything seems to be configured correctly and I couldn’t find this A record on my DNS server.
I really can’t investigate the original issue as this point because the configuration was changed. Any info I find will be related to the new configuration.
In addition to the links provided above, I recommend reviewing the following docs for more info on domains and configuration steps.