Custom Domains Not Resolving on Vercel Despite Correct Configuration

Dear Vercel Support Team,

I’m experiencing issues with two custom domains configured on my Vercel account:

These domains have propagated successfully according to my domain registrar, and I have:

  • Updated the A records to point to Vercel’s IP addresses.
  • Configured the domains to use Vercel’s name servers.
  • Added the domains to my Vercel project as instructed.
  • Confirmed that another domain I configured at the same time is working correctly.

Despite this, the above domains are still not resolving to my Vercel-hosted site. However, the default .vercel.appsubdomain is working properly.

Could you please help me look into this issue and advise on what might be going wrong?





Hello,

It looks like the DNS hasn’t propagated yet, which is why we are unable to serve traffic. You can see here: DNS Checker - DNS Check Propagation Tool

I can see that domain is accessible and served from Vercel Server. You need to add the domain to a deployment so we can serve the content.

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