Deployment thumbnail shows "Error: Forbidden (403)" — live site works fine

Help
62

What is the solution here, can you revert until you figure it. Our clients are complaining and we have nothing to do except move to other vendors.

63

Hello! Been getting them in all my projects too, its random and appears randomly across devices and browser types

64

I’m experiencing the same issue, reported it here Deployment thumbnail shows "Error: Forbidden (403)" — live site works fine

65

Same issue seen here. Please advise how to fix! This is impacting our upcoming product launch.

66

It seems to be fine now for me.

67

Hi everyone, our team has confirmed that a fix has been deployed for this issue. No actions are needed on your end.

Let us know here with URLs and request IDs if you face it.

68

I just redeployed my project and now its working fine .Thank you so much for your help

69

It’s working now! Thank you :slight_smile:

70

Thank you very much!!! Yes, all fixed!!! @anshumanb you’re a rockstar!

71

Hi @anshumanb
I am still facing the issue, URL: https://staging.bloowatch.com/en/ecommerce/booking/terms ID: fra1::cblxg-1778679657263-07ed20da4c56

72

still facing same issue as well, not resolved.

73

Check the bot protection; I faced the same problem when it was on, I changed it to log.

74

Hi @mohamedsaber19, sorry that you’re facing this issue. Let me share the request ID with our team.