Same issue for me. I had about 90$ left and it got removed without any indication

The credits from that promotion had a 3 month expiration date which has now elapsed, unfortunately.

v0 consumes credits in priority order based on which will expire first

• $2 gift (expires the next day)
• if your plan renewed before Dec 10, then $20 monthly
• Free0 (expires Dec 10)
• if your plan renewed after Dec 10, then $20 monthly

The UI doesn't fully reflect this consumption order nor the expiration dates of the credits, which makes it hard to plan and optimize. The team is working on a redesign that will make this much clearer

The 3 month expiration may make sense but it hasn’t been 3 months yet. As this twitter post says:

https://x.com/v0/status/1978559332225540457

The coins has been added around 15th of October.

3 months expiration date means that coins would expire somewhere around mid of January. We have 10th of December currently.

Based on the answer of a Staff member which suggests “Free0 (expires Dec 10)” I suppose the coins from the other promotions were removed while clearing the ones from Free0

HI @jacobparis could you address the fact that it has not been 3 months since the credits were gifted?

I apologize for miscounting (october november december is 3 months right??) – I double checked internally and they were set to 60 days

Ah, got it. Thanks for the clarification. There’s not a way in the v0 UI to see when gifted credits will expire right?

I don’t think there was any mention of them expiring in the original promotion, so I didn’t know it was happening. That, combined with the lack of indication that those credits were about to expire makes this a very annoying customer experience, tbh.