Subject: Urgent: shakur.co.il Domain “Invalid Configuration” / NXDOMAIN - Vercel Project shakur
Dear Vercel Support Team,
My custom domain shakur.co.il (for my Vercel project named shakur) became inaccessible yesterday, showing a DNS_PROBE_FINISHED_NXDOMAIN error. This happened without any changes made on my end, and the site worked perfectly before.
I have thoroughly investigated, and all external DNS configurations appear correct, pointing to an issue within Vercel’s system.
Key Findings:
- Nameservers (NS) are correctly set: My domain registrar (InterNIC) shows ns1.vercel-dns.com and ns2.vercel-dns.com as the Nameservers for shakur.co.il.
- Global WHOIS confirms correct NS: A public WHOIS lookup for shakur.co.il explicitly verifies that ns1.vercel-dns.com and ns2.vercel-dns.com are the active Nameservers. This confirms proper global propagation of these settings.
- Vercel shows “Invalid Configuration”: Despite the correct Nameserver setup (confirmed by WHOIS), Vercel’s dashboard for shakur.co.il displays “Invalid Configuration” and prompts to update Nameservers.
- Public DNS Resolver issue: Global DNS resolvers (e.g., Google Public DNS) return NXDOMAIN for shakur.co.il’s NS records, contradicting the WHOIS data.
- Other domains work: Other domains associated with the same shakur Vercel project (e.g., shakur-psi.vercel.app) work perfectly. My general internet connection is also fine.
- Troubleshooting Attempted: I have already tried clearing local caches and removed and re-added the domain shakur.co.il in my Vercel project, but the issue persists.
Conclusion & Request:
Given that my Nameserver configuration is externally verified as correct and propagated via WHOIS, the problem lies within Vercel’s internal validation for shakur.co.il. Please investigate why Vercel is unable to properly validate and resolve this domain for my shakur project.
Thank you for your urgent attention.
