Domain DNS propagation issue

[t-mercier]

Hello! I’m experiencing a DNS propagation issue with my custom domain purchased through Vercel and would appreciate any guidance from the community.

Domain Details:

• Domain: cabinetdentairerivedroite.com

• Purchased: September 16, 2025 (4 days ago) from Vercel

• Project: cabinet-dentaire-rive-droite

• Registrar: Vercel

• Nameservers: ns1.vercel-dns.com, ns2.vercel-dns.com (both showing as correct in dashboard)

Issue:

The domain is not resolving from external networks. Users get ERR_CONNECTION_RESET when trying to access the site.

What I’ve Verified:

SSL Certificate: Grade A+ from SSL Labs

Domain properly configured in Vercel dashboard

Site works perfectly via Vercel subdomain: https://cabinet-dentaire-rive-droite.vercel.app

No redirects blocking /.well-known path

DNS propagation tools show no records found:

• https://dnschecker.org/all-dns-records.php?host=cabinetdentairerivedroite.com

• DNS Propagation Checker - Global DNS Testing Tool

Error Details:

Accessing https://cabinetdentairerivedroite.com/.well-known/test.txt returns:

This site can't be reached
The connection was reset.

ERR_CONNECTION_RESET

Expected Behavior:

Domain should be accessible at https://cabinetdentairerivedroite.com and https://www.cabinetdentairerivedroite.com

Questions:

1. Is 4+ days normal for DNS propagation with Vercel-purchased domains?

2. Are there any known issues with domains purchased through Vercel?

3. Any troubleshooting steps I might have missed?

Current Workaround:

Using Vercel subdomain https://cabinet-dentaire-rive-droite.vercel.app which works perfectly.

Thank you for any insights or suggestions!

[anshumanb (Anshuman Bhardwaj)]

Hi @t-mercier, welcome to the Vercel Community!

I’m able to open both the www and root domain without any issues. Can you confirm you are still facing the issue? Can you share where you are trying to access the websites from?

If you are using some VPN or firewall, I would recommend switching it off and then retrying.