I have initiated and paid for a domain transfer from GoDaddy to Vercel. However, there is a 60-day lock in place due to updation of contact information, due to which the transfer was rejected by GoDaddy. Given that the transfer won’t be going ahead for now, what are my options here? Can I resume the transfer at a later date once the lock has been removed?
Thanks for your help.
The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.
You can also use v0 to narrow down the possibilities.
Hi @jackalani, welcome to the Vercel Community!
I’m sorry that you’re facing this issue. I’d request you to open a Domain transfers case from Help. Our support team will be able to help you.
Hi Anshuman,
I tried doing that as my first step, but then after going through the steps, and when creating a case, it said that only Vercel Community support was available to me, since I don’t have a paid Vercel plan. I do plan to get one once I am ready for deployment, and I was transferring my domain to Vercel for that exact reason, but then this happened.
Any suggestions? Thanks a lot for your help!