Error Occurred While Upgrading My Plan from Free to Premium

Hello,
I was trying to upgrade my account to a Premium membership, but even though I have sufficient balance, I keep encountering an error. I tried using different cards as well, but the issue persists. I would appreciate it if you could assist me with this.

Thank you in advance.

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Hi @seerhatuzun-gmailcom, welcome to the Vercel Community!

Sorry that you are facing this issue. I’m assuming you are talking about v0 here. Can you share more details about the error message you see? Maybe share a screenshot after hiding sensitive information.

I can’t show you an error right now, but the error is that we can’t process your transaction right now. Contact support.

Anshuman Bhardwaj via Vercel Community notifications@mail.vercel.community, 17 Nis 2025 Per, 07:54 tarihinde şunu yazdı:

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Okay. Let me see what I can do here.

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Can you also check the other ticket I opened? It’s more important for me.

I’m closing this topic because you were able to complete the payment. We’ll keep the discussion in the new topic you opened.

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