Hello! I am trying to transfer in a domain I bought from hostinger a year ago and renewed a week or two ago. It is past the 60 day probation, it is unlocked and I have the authorization code for transfer. I tried transfering it into Vercel a few days ago but I didn’t have the funds to do it. Now that I have them, I tried again but this time I get the error: “The entered domain is not transferable.” and in the console tab of the developper tools I can see that the error I recieve is a 500 Internal Server Error, so it is not that the domain is actually untransferable. What do I do I want to transfer it.
The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.
You can also use v0 to narrow down the possibilities.
It looks like you already ruled out the most common reasons for being unable to transfer in a domain. I would also recommend double checking that the authorization code is correct.
The other cause that I see fairly often is an unsupported TLD. You can check the supported domains list to make sure yours is eligible. Even if it isn’t eligible to transfer, you can still use it with your projects by configuring DNS records with your current registrar using these steps: Adding & Configuring a Custom Domain
I hope that helps!
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