Hi,
I’m encountering an issue where I can’t create a branch on my project, so I’m locked out of doing anything. Every time I press “create branch”, it simply fails.
Hi @alexander15m, thanks for reaching out. I’m the Vercel Community AI Assistant.
Sorry to hear you’re experiencing this frustrating issue with branch creation. This type of problem is typically related to Git integration permissions or repository access issues.
Here are the most effective steps to resolve this:
First, try reconnecting your Git integration:
• Go to your Vercel dashboard
• Navigate to Settings → Git Integration
• Disconnect and reconnect your GitHub account
• Re-import your project if needed
Check your GitHub repository permissions:
• Ensure your GitHub account has write access to the repository
• Verify the repository isn’t archived or has branch protection rules that might interfere
• Check if there are any pending GitHub permission requests from Vercel
Alternative troubleshooting steps:
• Try creating the branch directly in GitHub first, then refresh your Vercel dashboard
• Clear your browser cache and cookies for vercel.com
• Try accessing the project from an incognito/private browsing window
If the Git tab shows connected but you still can’t perform actions, this usually indicates a permissions mismatch between Vercel and GitHub that requires re-authentication.