i have a current issue where im getting the error: Failed to prepare VM.
I have tried vercel support, but they AI support couldnt help and suggested logging a support request (which can only be done if your on a paid account).
So my question is why the hell would anyone pay for a V0.dev account when in my experience ive had nothing but bugs with it. And let me be clear its not the AI generation thats the issue. Its vercels platform/infrastructure. Did you guys vibe code it ?
Failed to prepare VM sounds like v0 is failing before it can fully start the sandbox/preview environment, so I’d first separate a broken project from a broader v0/account/platform issue.
I’d test these in order:
1. Create a brand-new blank v0 chat/project
2. Try the same action in an incognito/private window
3. Try a different browser with extensions disabled
4. Check whether it happens only on one project or every project
5. Check the browser DevTools console/network tab for the first failed request
If it happens only on one project, the project may have something that prevents the sandbox from starting, like an install script that hangs, a dependency conflict, a very large generated file, or a command that never exits.
If it happens on every new blank project too, then it is probably not your app code. In that case the useful public details to share are:
Exact timestamp + timezone:
Browser/device:
Does it fail on a brand-new blank project: yes/no
Does it fail in incognito/private mode: yes/no
Any console/network error text, with tokens/cookies removed:
Whether https://www.vercel-status.com/ showed any incident at that time:
I would avoid posting private project links, tokens, cookies, or account IDs publicly, but the timestamp and redacted console/network error would make this much easier to triage.