My domain (that was purchased through vercel) expired recently I went to renew domain and it failed, I was told by support that they tried to use the card on account but it failed due to incorrect payment method and if i fix the payment method it should work.
I went and updated the correct payment method in account and project settings, then when I go to renew domain button, I still recieve the “Failed to renew domain” message.
If someone could please help with this ASAP its been days, and my whole entire business/platform is ran on that domain and its really needed!
The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.
You can also use v0 to narrow down the possibilities.