Fair Use Terms of Service Suspension

Help
,
1

My project localalgorithm was suspended Today says that I broke the Fair Use and Terms of Service agreement. But I am only using Vercel for Landing Pages and/or Marketing sites.

I am unable to login to my project can someone please help me I will have suspend all my marketing because all the sites are down.

Best regards,

Danny Ferrara
danny@bankroll.io

2

The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.

You can also use v0 to narrow down the possibilities.

6

Hi @danny-5062, welcome to the Vercel Community!

I’m unable to find this project on your account. Are you writing from the same Vercel account that owns this project?

Can you share the error you are facing when you try to log in? Also, a deployment URL of your projects will help us resolve this faster.

7

Hi Ashhuman,

The Vercel site is localalgorithm, I am the CTO for Bankroll.io I am a member of the organization.

I am not able to login. The account was suspended. We are only using the domains as landing pages and marketing sites.

Best Regards,

Danny

8

Hi Ashuman this is one to the projects we received and email for the suspension. There are 60 project and 60 websites

Hello,

Your use of Vercel has been reported to our safety team, specifically regarding your Vercel project regal-crest-capital.

We investigated this report based on the following factors:

  • Characteristics of your Vercel project regal-crest-capital.
  • Characteristics of your Vercel team fundlocal.

Our team has determined that your use of Vercel is against our Fair Use Guidelines and/or Terms of Service.

Because of this determination, Vercel has taken the following action(s): We have suspended your project.

If you have clarifying information about how this project is not in breach of our Terms of Service, you can respond to this email with additional information about the purpose of your project(s), a link to their open source repository, and other supporting documentation about your business, product or services
9

Hi @danny-5062, thanks for sharing these details. I can see the account was suspended due to phishing reports. You should respond to the original email communication to clarify.

10

Ok thank you Ashuman