Follow-Up on Lost Passkey Account Recovery Request

Help
,
1

I am contacting you from my Pro account regarding another Vercel account that I own.

I submitted an account recovery request 2 days ago for the email: [devpromoehnin83t.t@gmail.com]

Unfortunately, I lost access to my passkey and recovery codes, and I am currently unable to access that account.

I still have access to the registered email address and can provide any information needed to verify ownership.

Could you please check the status of my recovery request or advise on the next steps?

Case number 01224065

Thank you

2

Hey @donterdox. I’m not able to process account recovery requests myself for security reasons. But confirmed that your case is assigned to the team that can help. Appreciate for your patience while they work through the cases that were opened before yours :folded_hands: