Hello Vercel Support,
I am following up on my support case regarding the renewal of moulavitravels.com.
The domain expired on June 10 and is currently still in the grace period. Unfortunately, I am unable to renew it because every payment attempt fails.
I have already:
- Tried multiple Visa cards from different banks.
- Enabled international online transactions.
- Enabled 3D Secure / Visa Secure.
- Verified my payment methods are valid.
- Contacted my bank, and there are no restrictions on international transactions.
Despite this, every renewal attempt is declined.
Since the domain is approaching the end of the grace period, I am very concerned about losing ownership of my domain.
Could someone from the Billing or Domains team please review my case as soon as possible?
If possible, could you also:
- Check the Stripe payment logs for the exact decline reason.
- Advise if there is an alternative way to complete the renewal (manual payment, invoice, or another payment method).
- Confirm that my domain can still be renewed before it enters redemption.
I would greatly appreciate an update, as this domain is important for my business.
Thank you for your time and assistance.
Support Case: #01Qoymp7hifzHKGL Domain: moulavitravels.com