Get update on abuse case

Hey everyone,
i was reporting an infringing website about three weeks ago to abuse@vercel.com but have gotten any answer except the automated email with a case number. I tried reaching out again, with answering the email but still no answer. Does someone have experience with such kind of thing? How long should I wait or should I do something else?
Thanks

Hey @nino678190. Thanks for reporting a potentially harmful site. You did the right thing sending to our abuse investigation team. The team is working through a backlog so wait times are bit high at the moment. But if you share the ticket number, I can check on it for you :slightly_smiling_face:

In the future, you can make sure the team has all the info needed to take action ASAP by using the using the abuse reporting form at vercel.com/abuse

@amyegan The Abuse-Number is: 00487012