From the last few days, often VO is not performing any requested action but IU am getting charged highly. This relates to simple requests as copy the file. How do I ask for a refund on this?
Hi there, sorry that you are facing this issue. You can open a Billing support case from https://vercel.com/help to get your refund.
If you’ve already opened a case, rest assured our support team will help you as soon as they get to the ticket.
Customers on all plan types are welcome to open a new case for any billing issue. Just describe the problem to the AI chat bot and click the “Create Case” button that appears at the bottom of the chat window. The AI will autofill the form based on the info provided. Then, you can review and adjust any info in the form before submitting it to reach our billing experts.
Is this even possible for free credits?
Will someone from Vercel respond to the issue. Why is the issue being closed when no action has been taken???