Gifted Credits not working after Monthly Credits hit $0 (v0 Premium Plan)

(edited)

Current versus Expected behavior: I have a balance of $34.54 in Gifted Credits from referrals, but my monthly credits have expired ($0.00 / $5.00). Even though I have a positive total balance, v0 is blocking me with an "Explore More Plans" popup and won't let me use my gifted credits. I expect the system to use my gifted credits once the monthly limit is reached. Code, configuration, and steps that reproduce this issue: Reach $0.00 in Monthly Credits. Have a balance in Gifted Credits (currently $34.54). Try to run any prompt in v0. Result: A popup appears asking to upgrade to a Team/Business plan. Account Info: Plan: Premium (Complimentary) Total Available Credits: $34.54

Vercel StaffAccepted answer

Hey . There was a bug where v0 was getting confused about plan type in some situations. The team shipped a fix, so this should be working normally for you now.

Please let me know if you still have any trouble with it 🙏

Hello, ! I am facing the exact same problem, I have 8 gifted credits but I’m not able to use them, it shows up the same pop up to Team Plan. Tried today and the problem persists.

Vercel Staff

Hi , I see $5 gifted credits and ~$3 of free plan credits. Let me check with our team.

reply to #7

Yes, I forgot those $3 credits. That’s even worse, right? That I can’t use it

Vercel Staff

I understand that. Our team is looking into the issue right now.

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