I was charged $31.17 for a FREE account that has been dormant since January 2026. Even more outrageous, the credits I was billed for don’t appear anywhere in my account.

Has Vercel been hacked? Did you hire high school students to vibe-code your billing system? Or did your AI agents decide they needed to steal money from customers to buy more tokens?

Vercel seems determined to make unauthorized charges easy and disputing them nearly impossible. There isn’t even a simple billing-support link inside the account. Instead, customers are trapped with a useless bot that appears to have been trained on GPT-3 and a support email address that sends complaints directly into a black hole.

Reverse this charge immediately and explain how you billed a dormant FREE account for credits it never received.