The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.

https://vercel.com/docs/projects/domains/troubleshooting

You can also use v0 to narrow down the possibilities.

I have already gone through that guide, that was the first step I did before trying to find other sources to resolve this issue.

I am unable to link my domain to a vercel project: currently I want the damiaroiz.vercel.com to be routed to damianroiz.com. I have changed DNS records and Nameservers as per vercel's documentation

You don’t need to purchase hosting from Vercel to use your BlueHost registered domain with your Vercel deployment. Since you’ve already pointed your nameservers to Vercel’s DNS servers, you’re on the right track!

Go to your project dashboard on Vercel, navigate to Settings > Domains, and add damianroiz.com

The domain registration stays with BlueHost (you keep paying them for the domain registration), but the DNS management and hosting happens through Vercel. This is a common setup and doesn’t require any additional hosting costs from Vercel beyond your normal plan limits.

Hello Pauline,

Thank you for replying. I have already added the domain and I see there is an issue with the configuration I am not able to resolve. Hence, the thread on this forum. Here you can see the errors I see when adding the domains. I have erased and re-added them multiple times, and also waited for days to give time to propagation to occur….

What do you see when you expand "Learn more"?

I only see the DNS records which I have already matched on Bluehost

Both type A and CNAME were added…

Thanks for sharing! I ran a few dig tests on damianroiz.com, and found:

• All DNS lookups for the domain are failing with SERVFAIL.
• When I query Google’s public DNS (8.8.8.8), the authoritative name servers respond with REFUSED, meaning they are actively rejecting external queries.
• Even NS lookups (dig NS damianroiz.com) return no results, which means your domain the DNS is not responding to the internet which is why Vercel can’t verify or route traffic to your deployment.

This is likely caused by the domain’s name servers at the registrar are not set correctly.

Could you check the name servers? Maybe share a screenshot of your records?

I also ran a direct A record lookup:

1
dig a damianroiz.com

This still returns SERVFAIL, with no A record or authority section at all. This confirms that it’s not just an A record missing... the domain’s DNS itself is failing to resolve.

So the root issue seems to remains the same: the authoritative DNS servers for your domain are not answering public queries. You’ll need to fix that at the registrar or DNS provider (Bluehost) before Vercel can verify the domain.

Hey Pauline,

I have also ran those test and got the same outcomes which I do not know how to resolve. I share with you the config on my bluehost account so that you can have a better picture… Thank you so much for your assistance so far!

I think the problem comes from Bluehost and after talking to some service reps at this registrar they could not find any issue… I am thinking about quitting Bluehost and have my domain registered with another provider.

Hello,

I have just moved my domain with Netlify and I still experience the same issue with firewall not letting me download the website, is this problem related to Bluehost ?

Your domain is currently pointed to netlify nameservers (dns1.p01.nsone.net), if you moved it from Bluehost to Netlify then it looks like you'll need to use the Netlify DNS dashboard instead of your Bluehost dashboard

Alternatively you can transfer the domain to Vercel and then manage everything through Vercel (though usually you need to wait 60 days between registrar transfers) https://vercel.com/guides/how-do-i-transfer-my-domain-to-vercel