Hi I need help please!! I created my wedding website through Jemi
and purchased my own domain through their settings page. Everything was fine until yesterday, but now I am getting a bunch of calls from friends as our invites went out last week and suddenly the whole platform is down. This is the error I am getting as well as all our guests when attempting to enter the url on the invite. I don’t know what to do as no one is answering through jemi and I can’t even get into the platform to cancel my account, deactivate the domain so I can buy it elsewhere and redesign without sending out another info card etc.
Our hotel blocks have deadlines for next week and no one can access any of the information. I can’t find a contact number please someone I put so many hours into this and will need to rebuild everything as I can’t even get into the site to copy the template. I would have to buy stamps, envelopes, and send postcards with a new link to a new website ASAP worst case which will be heartbreaking and so stressful. Please help
