Trying to create a small webapp which should ideally have not taken few hundred lines of code and few hours but have been working almost more than 10 man hours explaining the same error again and again and despite accepting that correction was not carried out still being charged credit for each interaction $ 1.48 credit for one response ie equal of 05 million tokens? Even just asking to fix one UI issues costing upward of $ 0.5 credits.
And there’s no way to raise complain and get the excess credit reversed.
Also not getting the $ 2 daily credit as available in premium plan.
Hi there, sorry that you are facing this issue. You can open a Billing support case from Help to get your refund.
If you’ve already opened a case, rest assured our support team will help you as soon as they get to the ticket.
Customers on all plan types are welcome to open a new case for any billing issue. Just describe the problem to the AI chat bot and click the “Create Case” button that appears at the bottom of the chat window. The AI will autofill the form based on the info provided. Then, you can review and adjust any info in the form before submitting it to reach our billing experts.