Hobby account paused (Fast Origin Transfer) – request one-time unpause, or how fast does Pro restore it? - Help

Hi Vercel team,

Our Hobby team was paused yesterday (Nov 12, 2026) with DEPLOYMENT_DISABLED, because we exceeded the Fast Origin Transfer limit. This is the first time it has happened.

We found the cause and already fixed it: video files were being streamed through our serverless functions. They now go directly from our own storage (Cloudflare R2), so our transfer usage will be minimal from now on.

We need the site back urgently:

Can our team get the one-time temporary usage increase / unpause?
If not, and we upgrade to Pro right now, will the site come back online immediately? If not immediately, how long does it take, and is any extra step needed after upgrading?

Thank you for a quick reply!

Hi Vercel team,

Our Hobby team was paused yesterday (Nov 12, 2026) with DEPLOYMENT_DISABLED, because we exceeded the Fast Origin Transfer limit. This is the first time it has happened.

We need the site back urgently:

Can our team get the one-time temporary usage increase / unpause?
If not, and we upgrade to Pro right now, will the site come back online immediately? If not immediately, how long does it take, and is any extra step needed after upgrading?

Thank you for a quick reply!