Hi Vercel team,

I'm having trouble getting access back to a private Blob store on Hobby. At my last check on November 2, it was still marked Inactive / limits-exceeded-suspended, and my app couldn't log in or load its data.

The Usage dashboard for October 2–November 1 showed:

• Simple Operations: 9,360 / 10,000
• Advanced Operations: 68 / 2,000
• Storage: 17.6 MB / 1 GB
• Data transfer: 299.8 MB / 10 GB

I found that the app was polling storage too often. I've since deployed a change from every 30 seconds to every 5 minutes, stopped polling in hidden tabs or while offline, and added a longer delay after failures.

The support assistant offered “Unblock My Account”, but that failed with: “This endpoint only works for teams that are currently soft-blocked.” The support form then directed me here, so I'm stuck trying to get help with the store itself.

Could someone on the team review whether it can be reactivated without losing the data? If that isn't possible yet, temporary read access so I can make a backup would really help. I'd also appreciate confirmation of which limit triggered the suspension and when access should return, since the usage shown above is below the limits.

I'd like to stay on Hobby. I can share the store and account IDs privately through an official support channel if needed.

Thanks for your help!