In the linked post an agent said my account was unpaused, but I still have the Paused status and cannot create any projects
Hi @alexpaxton, sorry to see you are facing the issue again.
I’ve unblocked your team again. You should be able to use Vercel now.
Also, You can also reply on the previous topic to re-open it.
I hope this was helpful.
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Hi Anshuman @anshumanb iam also facing the same issue as its been more than 30 days but my vercel team shows Paused can you help me out with this
same username in vercel please let me know if you need any additional details to proceess my request
Hi, SK! I can see that you were blocked because you exceeded our limits, please make sure you review our Fair Use guidelines and remove any projects that caused this.
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Hi @pawlean i have disabled the project but my account is still paused,
The Project execeded the usage limit because of a DDOS attack on my hosted site since then i have taken additional measures it doesn’t happen again.
Kindly Unpause my account so that i can start working on my projects again.
Hi @pawlean my account is still paused kindly help on this as i have already disabled the Project which caused the excess duration usage, kindly help on this @anshumanb pls do the needful
Hi @skgupta507, sorry for the delay. Let me talk to the team about this and see what can be done.
Hi @skgupta507, after reviewing your usage I’ve unpaused the account.
But I see you have many projects on this team, so ensure you make use of the Vercel Firewall to prevent abuse. Also, I’d reiterate what Pauline said and advise you to adhere to our Fair use Guidelines.
Keep building with Vercel!
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Hi @anshumanb as i checked my Domain analytics I found that the limit was exceeded cause of a DDOS Attack on the project to which I was not aware. Even though the Vercel firewall was enabled it was only able to block 4-6 attempts.
I have taken measures so that it doesn’t happen again.
Thanks for the quick response and resolving my issue. Really appreciate it.
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