how to contact Vercel customer service team?

Feedback
1

This is super interesting.

There is no way to contact Vercel customer service. How is that even possible?

2

You can reached the support team by opening a case at vercel.com/help :slightly_smiling_face:

3

Hi Amy,

Thanks for your reply.

As it stands now, the Vercel Agent (the AI assistant) is pretty much useless. The only other venue available to the public is the ‘Talk to our sales team’ entry point, which is not what many of us would need - the support team assistance.
https://vercel.com/help

What am I missing? How do we connect with the support team (scratching my head here)?

Thanks.

4

Vercel Agent can help you open a support case if it’s not able to solve your issue on it’s own

5

Unfortunately, the Vercel Agent cannot do that. I tried different options without success.

I believe I tried another venue to get the case created, but all attempts failed.

Even the ‘New Case’ action button is available here:
https://vercel.com/boskovuks-projects/~/support/cases
does not do anything, it redirects back to the useless Vercel Agent landing page:
https://vercel.com/help?teamSlug=boskovuks-projects

What is going on here exactly?

This page is empty:
https://vercel.com/boskovuks-projects/~/support/cases