I have two extremely important tickets open, with zero response at all for almost 2 weeks now. Zero way to contact on Twitter, zero way to contact on site other than the AI. Really struggling to get these issues solved, I have a time limit
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Hi, Could you share the ticket id?
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apologies for the late reply, #1014661 and #1011109
Looks like our team has reached out to you about this already. Apologise for the delayed response.