I upgraded my team to Vercel Pro at a cost of $20. Then the plan was downgraded and upgraded again, costing an additional $20
Hi @xuya227939, welcome to the Vercel Community!
I’m sorry that you’re facing this issue. I’d request you to open a case from Help. This ensures that your account related sensitive information is kept private.
1 Like
Thank you for your reply. I have two records in the help section, one of which was deleted. Why hasn’t anyone replied to the other one
Hey @xuya227939. It looks like your cases were merged into a single thread so the team has all the info in one place. Rest assured, nothing was deleted.
Thanks for your patience while the team works through the other cases opened before yours
The support team just let me know that your duplicate payment issue was solved.
Please let us know if you have any other questions 
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.