Hello, I paid for a vercel pro plan, but I’m still marked as hobby. I opened a support ticket, but no one has gotten back to me. What do I do?
Hello, I paid for a vercel pro plan, but I’m still marked as hobby. I opened a support ticket, but no one has gotten back to me. What do I do?
Hey . Most of us have limited visibility into payment and invoice details. Opening a billing support case at vercel.com/help was the right thing to do. The support team will help you with this as quickly as possible
https://vercel.com/kb/guide/vercel-support-queue-time
I’m checking into this now to see if there’s anything I can do to get it solved more quickly. Thanks for your patience ![]()
The payment system experts helped me out, and I can confirm your team is on the Pro plan now. Thanks again for being so patient while we solved this.
Please let me know if you have any other questions