Intermittent connection timeouts to Vercel custom domain from Morocco

Hi,

My custom domain www.printiha.com intermittently becomes unreachable with ERR_CONNECTION_TIMED_OUT from my Wi-Fi connection in Morocco, while the site works correctly from other networks such as 4G.

www.printiha.com

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The domain is now using Vercel nameservers: ns1.vercel-dns.com ns2.vercel-dns.com

Vercel shows the domain configuration and CDN as active.

DNS currently resolves www.printiha.com to: 216.198.79.65 64.29.17.65

Direct HTTPS tests to both IPs fail from the affected network:

curl --resolve www.printiha.com:443:216.198.79.65 https://www.printiha.com → Connection timed out

curl --resolve www.printiha.com:443:64.29.17.65 https://www.printiha.com → Connection timed out

However, the website works over 4G and can also work intermittently from the affected connection.

The apex domain printiha.com can reach Vercel and returns the expected redirect to www.printiha.com.

Could you please investigate whether there is a routing/edge connectivity issue affecting these Vercel IPs from Morocco?

Domain: printiha.com Project: printiha

Thank you.

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The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.

https://vercel.com/docs/domains/troubleshooting

vercel.com

Troubleshooting domains

Learn about common reasons for domain misconfigurations and how to troubleshoot your domain on Vercel.

Hi,