Issue with v0 Referral Program: Missing $20 credits after referee subscription

v0
1

I am writing to report an issue regarding the v0 “Invite & earn” referral program.

Here is the situation:

  1. I invited a new user using my unique referral link.

  2. The user successfully signed up, and we both received the initial $5 credits as expected.

  3. The invited user then upgraded to a paid subscription ($20/month plan).

According to the referral modal instructions (“When they subscribe, you both earn $20 credits”), we were supposed to receive an additional $20 in credits each. However, neither of us has received this $20 bonus after the subscription payment was processed.

Could you please investigate why the subscription credits were not triggered?

1 Like
5

Sure we will investigate the issue. I am notifying the team once, so that they can also help you quickly in this.

Thank you.

6

Hi Vercel Support,

I am noticing a discrepancy with my referral rewards.

I recently referred a user who successfully signed up and later upgraded to the paid subscription ($20/mo). While the initial signup credits ($5) were applied correctly to both accounts, the subscription bonus ($20) failed to trigger.

The user has already been charged for the subscription, but neither of us received the promised credits.

Could you please check why the status didn’t update?

Thank you.

1 Like
7

Hi @lukevashakmadze-6302, I moved your post here for better visibility. Our team is investigating and will update here.

8

Thanks a lot.

9

Hi Vercel Support,

I can confirm that the credits have now been applied to my account. Thank you for resolving this issue.

Best regards,