If you need help accessing your account, please use the account recovery form at vercel.com/accountrecovery to open a support case with the account recovery specialists.

Vercel takes security very seriously. Removing 2FA may seem like a small thing, but changing login details is an account security risk. We need to be completely sure that you are who you claim to be when attempting to get account access outside of the usual login process. That's why account access cases involve an ownership verification process with strict criteria to keep everyone's accounts safe.

We appreciate your patience while the support team works to resolve all cases as quickly as possible.

Hey @burke-jump. I can check on your case if you can give me the case number

I am too facing the issue I submitted form with all my details I have then got a mail saying you guys are getting too much requests please send details in reply to this mail again same details that were already asked

Now it's been more than 15 hours no reply here the mail title

Action required: your Vercel 2FA recovery request thread::zTqtZaw5JZyLyC8UxoF-ZUE::

Amy can you please help me, I have not been given any reference code at all.. Please how can I resolve this?

We just shipped a new 2FA recovery option that's much faster. If your account is eligible, you can use this method for an instant unlock:

https://community.vercel.com/t/new-2fa-recovery-option/46627?u=amyegan

Vercel Community

New 2FA recovery option

We understand that being locked out of your account is frustrating, so today we shipped a better recovery option. If your account is eligible, you can use...

@burke-jump did the new 2FA recovery option get you back into your account?

Yes it did, you are awesome thanks so much!!!!