Hi Vercel Team,
I am locked out of my Vercel account because it is asking for Two-Factor Authentication using a passkey/security key. I do not have access to the passkey or recovery codes.
I already submitted the official Vercel Account Recovery form twice, but I have not received any reply or update.
I also tried creating a support case from the Vercel Support page, but because my workspace is on the Hobby plan, Account Settings support is blocked and it redirects me to the Community.
This is urgent because I have active client projects deployed on Vercel. My work is blocked and I cannot access deployments, domains, project settings, or production updates.
I am not asking to bypass security. I only need my account recovery request reviewed and escalated by Vercel.
Account email: Mazahirhaider98@gmail.com
Full name: Mazahir Haider
Linked GitHub account: MazahirHaider5
Team/workspace: codeactivv-5466s-projects
Public projects/domains: Prorice, Rapide Logistics, The Event Rundown, Mazahir Haider Portfolio
First recovery form submitted: Sun, Jul 5, 7:59 PM
Second recovery form submitted: Mon, Jul 6, 9:28 PM
Can someone from Vercel please escalate this to the account recovery/security team?