Lost credit

Hi team, I was new to V0 still Trying out the app, few months ago i created auto top up on teams again. It charged me a few times, remain total credit was $80+. Meanwhile i started a few chat/project for my work purposes I tried to stop the auto top up for the time being, because i cannot finish off that much credit in one month. Last week, i realised that all the chat from my team acc was disappeared, the $80+ credit was gone too.

Please help urgently Im so frustrated now. I will lost my job if i lost the $80 credit and all the half way projects

I lodge support ticket for 1 week already, but no reply. No one care me because i am not important

I’m not able to help with billing and credit issues from here. Please use the agent at vercel.com/help to request a refund or v0 credit assistance

I found your support ticket and it looks like a support engineer was able to help. Please follow up with your support case if you need further assistance.