Hi Vercel community,
After a recent support escalation, that resolves my immediate issue, I’d like to propose a few product/documentation improvements that could help many users:
1) Clarify monthly credit expiration at checkout
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Issue: The $20 monthly usage credits included with paid plans expire each billing month and don’t roll over. This detail is in the Pricing FAQ, but it isn’t obvious during checkout.
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Suggestion: Surface this directly in the checkout UI near the “$20 credits included” line.
- Example microcopy: “Includes $20 usage credits per month. Credits expire at the end of each billing month and do not roll over.”
2) Allow Purchased (on-demand) Credits on the Free plan
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Use case: For some workloads, Free plan + Purchased Credits would be ideal—pay only when needed, without committing to a monthly plan.
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Request: Please consider enabling Purchased Credits for Free plan accounts.
3) Document when the Vercel branding appears on the Free plan
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Observation: On my personal Free account, I see Vercel branding on published deployments.
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Gap: I couldn’t find where this behavior is officially documented on pricing/docs.
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Ask: Could you point to the exact docs page? If it isn’t documented yet, adding a clear note on the Pricing and/or Deploy docs would reduce confusion.
Why this matters
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Sets accurate expectations at purchase time (fewer surprises, fewer support tickets).
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Expands a flexible path for hobbyists and sporadic workloads (Free + on-demand).
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Makes Free-plan branding rules predictable and easy to reference.
I’d love to hear what others think—please upvote/comment if these changes would help you too.