The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.

https://vercel.com/docs/domains/troubleshooting

vercel.com

Troubleshooting domains

Learn about common reasons for domain misconfigurations and how to troubleshoot your domain on Vercel.

Hi Gana4225,

I don’t think the TXT record at:

1
_vercel.stream.gana.work.gd
2

will satisfy verification if Vercel is specifically asking for:

1
_vercel.work.gd
2

That usually means Vercel is treating work.gd as the ownership boundary, and stream.gana.work.gd as a subdomain under it. Since you do not control work.gd, you would not be able to complete that verification yourself.

I’d first confirm the public DNS is correct for the records you can control:

1
dig TXT _vercel.stream.gana.work.gd +short
2
dig CNAME stream.gana.work.gd +short
3

If those are correct but Vercel still asks for _vercel.work.gd, then this probably is not a normal DNS propagation problem. It sounds more like the shared registry boundary for work.gd is not being recognized the way you need it to be.

For the support request, I’d include only:

• the exact domain you are adding: stream.gana.work.gd

• the exact TXT record Vercel asks for

• the TXT record you can actually create

• confirmation that you control gana.work.gd, but not work.gd

I would avoid posting project IDs or any private dashboard details publicly.