Expiration date for monthly credits is August 26. It also mentioned that Unused monthly credits will roll over for one month. But now I see them expired, even if the expiration date for monthly credits is August 26. Are those disabled until I renew the premium plan again? OR did I lose them?
Monthly credits only roll over when you have an active paid plan. Credits from the Free tier do not roll over, resetting completely each month.
I know, But I had paid active plan. It is the amount I paid that is not rolling over, not the free amount. I am losing amount that I paid with my bank account/credit card, please help fix it.
Your screenshot shows that your Premium plan was cancelled and it expired in July 2026. If you’re currently on the Free plan, unused credits do not roll over.
I’m not able to issue refunds from here. If you would like to request one, please do that at vercel.com/help