My company changed SAML settings now my personal account to the same email lost its gifted credits

Can you advise? it seems to have happened since this change yesterday where i had to re-auth.

Hi @tom-5008, welcome to the Vercel Community!

I’m sorry you are facing this issue.

Because we’ll need to discuss private account information, it’s best to open a support case at vercel.com/help for this. Customers on all plan types are welcome to open a new case for any billing issue.

Just describe the problem to the AI chat bot and click the “Create Case” button that appears at the bottom of the chat window. The AI will autofill the form based on the info provided. Then, you can review and adjust any info in the form before submitting it to reach our billing experts.

Please let me know if you have any other questions :slightly_smiling_face:

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