My Domain is stuck on clientHold — Name.com confirmed partner-managed by Vercel - Help

Hello,

My domain is showing "Invalid Configuration" in my Vercel dashboard.

WHOIS shows the domain has the EPP status clientHold. I contacted Name.com support, and they confirmed that Vercel is the partner associated with the domain (it is partner-managed via Vercel). Because of this, Name.com cannot manage the domain or DNS directly on their end.

However, in my Vercel team dashboard, the domain only appears as an external domain without registrar management options or ICANN verification controls.

Could someone from the Vercel team please look into the registration records for this domain so the clientHold status can be lifted and DNS resolution restored?

Thank you!

The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.

https://vercel.com/docs/domains/troubleshooting

vercel.com

Troubleshooting domains

Learn about common reasons for domain misconfigurations and how to troubleshoot your domain on Vercel.