Need Manual Removal of DNSSEC

Hi! I recently tried to transfer my domain willgibs.com from Squarespace to Vercel. However, the DNSSEC lock wasn't removed and I'm facing config errors (shown in attached images) despite having no access on either side. It's the same issue as a previous thread: https://community.vercel.com/t/vercel-dnssec-issue/460

Vercel Community

Vercel DNSSEC issue

i recently transferred a domain from squarespace (google domains) to vercel. when i try to connect a project with the domain, the following error is shown,...

I've reached out to Squarespace but they no longer have access. It seems that the only solution is Vercel reaching out to their upstream provider (Tarek?) about manually removing DNSSEC.

Would anyone be able to help or point me in the right direction? Thank you!!

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The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.

https://vercel.com/docs/projects/domains/troubleshooting

You can also use v0 to narrow down the possibilities.

Thanks for reaching out to Vercel Community!

Typically DNSSEC needs to be disabled before transferring to other providers but I don't believe Google Domains enforces this.

We're not able to disable this ourselves, so I've reached out to our upstream provider do this on our behalf. They haven't provided an ETA, but from previous requests this usually takes a few days for them to complete.

I'll let you know when it's been completed and please let us know if you have any further questions or issue

DNSSEC should be removed now!

Thank you so much ! Everything looks great. Squarespace took 8 days to tell me they couldn't help - you fixed it in an hour. You guys are awesome!