No deployment is created for highlight-landing — pushes to main and deploy hooks are silently ignored - Help

Hello Vercel team,

I am posting here because a direct support case is not available for this team: the team is on the Hobby plan, and the support form said to visit the Community for further help or create a paid account for dedicated CI/CD > Git Providers support. I am not upgrading the plan.

Project: highlight-landing, project ID prj_3l5t3r8WjoAKzRXdjoMWsSRVof5Y, team juanviotta. Live domain: highlight-landing-two.vercel.app. Repository: Juanviotta/highlight-landing, production branch main.

Problem: Since Nov 12, 2026 ~12:00 AM EST, NO new deployment has been created for this project at all. The latest deployment is commit ca92566 ("POS integrations: landing now covers Toast, Clover, and Square"), Ready, Production, Nov 12 2026 12:00:14 AM EST. Three later commits pushed to main never produced a deployment: 89bcb08c65a2e6463adc71abb4f71c8618c10f8d (Nov 12 ~10:38 PM EST), 23f00833b418587cc19b8764cfb69eafbd00d09d, and 481c5a8e810c9ec1887991ebae7cca29969839e2 (Nov 13 ~12:03 AM EST). There are NO failed/error deployments — the Deployments list shows only the 12 successful ones, and the activity log has no deployment event for the new commits.

A deploy hook ("Manual redeploy", branch main) was created and triggered twice; both times Vercel accepted the request and returned a job in PENDING state, but no deployment ever appeared.

What we already checked and ruled out: the GitHub App installation (id 167082427) has "All repositories" access with read+write on deployments/hooks and is active; the Vercel project's Git settings show Juanviotta/highlight-landing Connected with no warnings; production branch is main; vercel.json contains only headers/cache/redirect rules (no git.deploymentEnabled); Ignored Build Step is Automatic with no custom command; Build/Output/Install commands are all unset; Framework Preset is Other; Root Directory is ./; the Vercel status page shows All Systems Operational. We also disconnected and reconnected the Git repository (Nov 12 ~11:53 PM EST) — the reconnect succeeded and the repo shows Connected again, but a push after the reconnect still produced no deployment. Note: disconnecting deleted the deploy hook.

Key comparison: the sibling project "highlight" (same team, same GitHub App) deploys normally from GitHub pushes, so this looks specific to the highlight-landing project.

Additional finding from the Vercel help assistant while I was filing this: it reported that in the project configuration, deployment creation for the connected Git provider is currently disabled (createDeployments: disabled), and that when this setting is turned off, Vercel silently ignores incoming Git pushes and deploy hook triggers for that project. I have not changed that setting myself.

Ask: please investigate why no deployment is created for pushes to main on this project, and restore automatic deployments.

Thank you.