Non-www custom domain is not working, www domain works fine

[imanwarsame (iman)]

I have also tried using redirect to another domain setting with 308 permanent redirect to the www domain

[system]

The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.

Troubleshooting domains

You can also use v0 to narrow down the possibilities.

[pawlean (Pauline P. Narvas)]

This seems to be working now, @imanwarsame! Let us know if you run into any other issues. Welcome to the community btw

[imanwarsame (iman)]

Hi @pawlean, I’m afraid it’s still not working for me on any device. This is warsame.dev (rather than www.warsame.dev which does work). And thanks!

[techchintan (Chintan)]

Hey, @imanwarsame

It seems your both Records are working with/without www;

Please mark this as a solution if you think issue resolved.

Best,
Chintan
[chintan.com]

[imanwarsame (iman)]

I’m afraid I still don’t see the same. In your screenshot you’re showing the www domain. Here I am on the non www domain where it is blank on all devices.

[techchintan (Chintan)]

Hey,

I have checked DNS propagation too, its not a DNS or a domain side issue as far as i know.

Can you change your internet and check?

[imanwarsame (iman)]

Hi, I have checked using mobile data and 2 different WiFi networks, same issue

[imanwarsame (iman)]

I can also see DNS issues when checking warsame.dev?

[anshumanb (Anshuman Bhardwaj)]

Hi @imanwarsame, I checked from my Chrome browser in India. Both the www and non-www variants are working. Can you confirm the issue still persists?

[imanwarsame (iman)]

The issue still persists, I guess it is not working in every country, as the DNS map is showing. I have tested in Denmark.

[techchintan (Chintan)]

I think you should confirm with domain provider too, I hope domain is legit.