I recently purchased the Premium plan on v0.dev for $20, but my account is still showing only 5 credits instead of the full Premium credit amount.
I’ve seen other users report similar issues related to a credit-sync bug, so I believe this may be the same case.
Can you please help restore my full Premium credits (5000 credits) and apply the $5 bonus if available?
Thank you for your help!
Hi @qq416568388-2401, I’m sorry you are facing this issue. I can’t find any payment attempts on the account you are writing from. Can you confirm if this is the account you used to purchase? Can you also check if the money got deducted from your bank account?
“I am an annual member, but I didn’t receive the 20 points this month. I really don’t understand why the points calculation is so inaccurate!” $2.61
qq416568388-2401
Gifted Credits
$0.00
Monthly Credits
$2.61 / $5.00
Purchased Credits
$0.00
Total Available Credits
$2.61
qq416568388-2401
Premium Plan
$20/mo
Renews on Sep 29, 2025
“I am an annual member, but I didn’t receive the 20 points this month. I really don’t understand why the points calculation is so inaccurate!” $2.61
qq416568388-2401
Gifted Credits
$0.00
Monthly Credits
$2.61 / $5.00
Purchased Credits
$0.00
Total Available Credits
$2.61
qq416568388-2401
Premium Plan
$20/mo
Renews on Sep 29, 2025
Hi @qq416568388-2401, I’m sorry but I can’t see a purchase on your account. Can you show a screenshot of your billing page in v0?
I redeemed a one-year v0.dev premium membership, and $20 will be transferred to my account every month. Why is $20 transferred to my account this month? Please give me an explanation.
When did you redeem? Can you elaborate when and how did you redeem the yearly membership?