Hello Everyone,
I am trying to upgrade my v0 but my transaction is failing each time. I spoke to my bank and they say that recurring payments are disabled and i need to get a onetime payment link from my merchant.
Can someone please help me on this?
Hello Everyone,
I am trying to upgrade my v0 but my transaction is failing each time. I spoke to my bank and they say that recurring payments are disabled and i need to get a onetime payment link from my merchant.
Can someone please help me on this?
Linking a related thread. Are you using an Indian bank card?
Hey @pawlean,
I saw the thread but the users Indian cards didnt go through. I am also facing the same issue. None of my cards including visa/ amex are not working.
Yeah i am using the cards issued in India
Thanks for the extra context, this helps! I’ve shared it internally.
In the meantime, can you use another card by any chance?
Hey @pawlean ,
I tried multiple credit cards[Visa & Amex] issued in india none of them have worked.
Hi @pawlean , I’m facing the same issue. Mistaking the failed transaction for some silly error as it simply did not show in my credits, I accidently clicked on upgrade multiple times. And the amount has been deducted four times
Hi!
I am having this problem.
I am using a VISA card emitted in Mozambique, Tried multiple cards already, and stills
Is there any solution?
@pawlean, can i be assisted on this matter?
Thank you for your patience! I’ve flagged this again internally.
Still without any answer, and unable to upgrade.
what should i do next? quit v0?
Hey @mardelmjj-2385. Would you be able to share some screenshots of the errors you see? ![]()
That’ll help us find the right info in the logs and give us more info about what’s causing the payment to fail
@mardelmjj-2385 are you still having trouble with your v0 upgrade?