Premium plan changed from free to monthly credit card deduction

I activated a one-year Premium plan in April using a free redemption code, but now my credit card is being charged $20 per month.

before:


now:

Billing is handled by the form at Help, we don’t have the power to process refunds here

Make sure you mention the coupon code (was it the Lenny Newsletter?)

hey.I created a ticket through help, but no one responded to me.