Hello. The user is in Nigeria. On his Android phone, he opens our sites without problems ( https://main-site-git-main-zetradex-team.vercel.app/ as an example), but on his MacBook, our sites do not open. The site simply does not respond. The problem is definitely not in the application itself, since …

The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points . [image] Troubleshooting domains Learn about…

There are known issues with some ISPs in Nigeria blocking some IP addresses. If your DNS provider allows CNAME flattening for your apex domain, then using cname.vercel-dns.com. for that may help. This thread has more tips: [image] Resolving IP Blocking Issues Discussion…

Hello. Sorry for the long reply. Adding CNAME really solved the problem, but one of our resources started having accessibility bugs and we returned everything to A records. Now we are trying to gradually remove A records from all our sites and transfer them to CNAME. I will write here about the resu…

Hello. current configuration on dns provider: @ A record 76.76.21.21 web A record 76.76.21.21 and several more A records for different resources CNAME record is set for my and my.example.com resource works fine. we tried to add one more record for @, in the end it turned out like this @ A recor…

we added www CNAME cname.vercel-dns.com and www.example.com in Nigeria works fine. it turns out the problem is in @ A record 76.76.21.21 but we can’t change it to @ CNAME cname.vercel-dns.com because all our services immediately become unavailable.

Thanks for confirming this. So, now your site is correctly working or still some issues?

No, the problem is still relevant.

we need to ensure accessibility for example.com in nigeria

I see. Can you share the domain name in question so I can check the DNS propagation?

Problem with opening sites deployed on vercel in nigeria

Help

amyegan (Amy Egan) May 15, 2025, 8:33pm 5

Hey @pavelzetradex. Did you get it working?

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Problem with opening sites deployed on vercel in nigeria

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