Hi v0 Support,
I’m having an issue with the referral credits.
I shared my invite link and 2 friends signed up using it, but neither of us received the $5 signup credits (so I’m missing $10 total, and they didn’t receive theirs either).
Because the initial signup credits didn’t post, I asked them not to subscribe yet. I’m worried that if the system isn’t tracking the referral correctly at signup, then the $20 subscription credits may also fail to apply, and that would create an even bigger issue to resolve later.
A 3rd person has now signed up using my referral link (also via email), and still no credits have appeared for any of us
If you need i can give you all the information for example emails.
Could you please look into this soon? I’d really appreciate it.
Hi! Quick follow-up, I sent the requested details via DM yesterday. Could you please confirm you received them and share any update on the referral credits? Thanks!