Hello,
My account is currently on a Free Plan, and I don’t have any active subscriptions or paid services. However, I cannot remove my credit card (ending with 4066) directly from my account settings.
Could you please remove this payment method from my account manually, as I don’t have another card to replace it with?
Thank you in advance!
Hi there, sorry that you are facing this issue. You can open a Billing support case from https://vercel.com/help to get your refund.
If you've already opened a case, rest assured our support team will help you as soon as they get to the ticket.
Customers on all plan types are welcome to open a new case for any billing issue. Just describe the problem to the AI chat bot and click the “Create Case” button that appears at the bottom of the chat window. The AI will autofill the form based on the info provided. Then, you can review and adjust any info in the form before submitting it to reach our billing experts.
